Shipping and packaging
Shipping
Shipping rates are calculated automatically at checkout according to customer country, preferred delivery service option, and the order subtotal.
Shipping to Canada
| Shipping service | Total order amount (Canadian dollars) | Shipping charge (Canadian dollars) |
| Standard (3-9 business days) | Below $150 | $15 |
| Standard (3-9 business days) | At least $150 | FREE |
| Express (1-2 business days) | Below $150 | $30 |
| Express (1-2 business days) | At least $150 but below $300 | $10 |
| Express (1-2 business days) | At least $300 | FREE |
Canadian customers will be charged provincial and/or federal sales taxes applicable to their delivery address.
Shipping to USA
NGMRSC charges customers fixed shipping rates depending on value (with free shipping for larger orders) with Delivered Duty Paid (DDP) status so that customers will not be required to pay any unexpected tariffs or customs charges on delivery. United States customers can expect to pay only the advertised prices and shipping rates. Any US duties automatically applied at checkout will be promptly refunded by NGMRSC to the customer.
| Shipping service | Total order amount (US dollars) | Shipping charge (US dollars) |
| Standard (4-8 business days) | Below $200 | $30 |
| Standard (4-8 business days) | At least $200 | FREE |
| Express (2-3 business days) | Below $200 | $45 |
| Express (2-3 business days) | At least $150 but below $400 | $25 |
| Express (2-3 business days) | At least $400 | FREE |
US customers will not be charged any Canadian sales taxes.
Handling time
Orders are normally packed and shipped the next business day. Customers will receive tracking information by email once orders are shipped.
Packaging
Order packaging and handling is always free.
Flexible track is packaged in sturdy mailing tubes with appropriate internal protection. These tubes can also accommodate small accompanying items which are also packed with appropriate internal protection.
Items like PECO ST-411 setrack double straight (4-pack) and PECO ST-401 Standard Straight (8-pack) are sold by PECO in plastic and card packs that do not fit into the sturdy mailing tubes. If these items are purchased with flexible track their original pack will be trimmed to fit the mailing tube without harming the track or reducing their protection.
Orders without flexible track, including the above mentioned packs, are packaged in sturdy mailing boxes with appropriate internal protection.
Orders with guidebooks only are packaged in a padded envelope and a cardboard stiffener. Nonetheless NGMRSC cannot ensure that such envelopes will not be bent during delivery.