Packing and shipping
Canada Post Strike
The current Canada Post service disruption will have no affect on this shop. Alternative couriers are available and as customers are charged fixed shipping rates (or free shipping on larger orders), customer prices will not be affected.
Packaging
Order packaging and handling is always free.
Flexible track is packaged in sturdy mailing tubes with appropriate internal protection. These tubes can also accommodate small accompanying items which are also packed with appropriate internal protection.
Items like PECO ST-411 setrack double straight (4-pack) and PECO ST-401 Standard Straight (8-pack) are sold by Peco in plastic and card packs that do not fit into the sturdy mailing tubes. If these items are purchased with flexible track their factory pack will be trimmed to fit the mailing tube without harming the track or reducing their protection.
Orders without flexible track, including the above mentioned items, are packaged in sturdy mailing boxes with appropriate internal protection.
Orders with guidebooks only are packaged in a padded envelope and a cardboard stiffener. Nonetheless NGMRSC cannot ensure that such envelopes will not be bent during delivery.
Shipping
Shipping rates are calculated automatically at checkout according to delivery address, preferred delivery service option, and the order subtotal.
Shipping to Canada
| Shipping service | Total order amount (Canadian dollars) | Additional shipping cost (Canadian dollars) |
| Standard (3-9 business days) | Below $150 | $15 |
| Standard (3-9 business days) | At least $150 | FREE |
| Express (1-2 business days) | Below $150 | $30 |
| Express (1-2 business days) | At least $150 but below $300 | $10 |
| Express (1-2 business days) | At least $300 | FREE |
Canadian customers will be charged the provincial and/or federal sales taxes according to their delivery address.
Shipping to USA
| Shipping service | Total order amount (US dollars) | Additional shipping cost (US dollars) |
| Standard (4-8 business days) | Below $200 | $30 |
| Standard (4-8 business days) | At least $200 | FREE |
| Express (2-3 business days) | Below $200 | $45 |
| Express (2-3 business days) | At least $150 but below $400 | $25 |
| Express (2-3 business days) | At least $400 | FREE |
US customers will not be charged any Canadian sales taxes.
US customers may be required to pay tariffs or other charges on imported goods that are not made in the US, regardless of the value. PECO products are made in the United Kingdom. DCC-EX Digital Command Control products are made in China except the stand-alone enclosure products which are made in Canada. Micro Engineering Company products are made in the US and incur no tariff. Any tariffs are calculated item by item and charged at check-out.
Handling time
Orders are normally packed and shipped the next business day. Customers will receive tracking information by email once orders are shipped.
Shipping, packaging, or handling questions
Please feel free to contact us using this form or this directly to contact@ngmrsc.ca.